A guide to Disability Living Allowance (DLA)

The charity Cerebra asked for a way of explaining what you might get by claiming Disability Living Allowance (DLA) for parents and carers of children (under 16) with disabilities. This is what I produced for them:

 

 

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Corinne Pritchard

Corinne Pritchard

Information Designer at Simply Understand
I believe design and designers can and should make the world a better place. I love designing things that help people understand complex ideas.
Corinne Pritchard

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One thought on “A guide to Disability Living Allowance (DLA)

  1. 1) The two-tone background is unhelpful: it makes it look as though everything in the dark purple segment counts as “care” while everything in the light purple segment counts as “mobility” – but then the actual info panels don’t line up with that.

    2) It’s not clear what the amounts relate to and whether they’re additive. Daily / weekly / monthly? Does a child eligible with a terminal illness he £73.60, or £73.60 + £49.30 + £19.55? The bar chart suggests the former, but it’s not clear enough in my view. 

    I would clarify each section with “£73.60 / wk (Higher Rate) ” , “£49.30 / wk (Middle Rate)”, and so on.

    3) The 3-month, 3-year and 5-year time limits aren’t nearly clear enough, especially on the left where the 5+ is right next to the relevant info, while the 3+ is seemingly applied to the entire section (which is incorrect). Also, there is a major difference you’ve simply omitted: the mobility part is based on the child’s age, while the care part is based on how long they’ve been in need of care. That’s only the same thing if it’s an inborn condition!

    For care, I would put “All rates claimable for care lasting 3+ months”,
    For mobility, “Higher rate claimable from age 3, lower rate from age 5”

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