Infographics can be beau­tiful, inform­ative, fascin­ating, genu­inely enter­taining and educa­tional. On a personal level, I’m a big fan. My own over­whelming need to under­stand things to the best of my ability has been nicely enhanced by this recent trend.

Infographics come in a few flavours (chocolate, straw­berry and banana). There are straight-up graph types, area types, and in the grand tradi­tion of design every­where, misc. other.

My concern about infographics in general is that how under­stand­able and access­ible they are (mainly) is detri­ment­ally affected by two things:

  1. How much the viewer knows about reading graphs
  2. The brain’s capab­il­ities for comparing sizes and areas

Most infographics are graphs. Most of them are, in fact, bar graphs (see below). Sometimes they’re pretty well disguised. You might get some blocks arranged in a row or a square. You might be given ten little picto­grams of a man. Some are more blatant than others.

Definitely a bar graph.

But what if you can’t read a bar chart? As far as I can see, there haven’t been any real studies done on graph literacy — and it’s impossible to Google due to all those graphs of literacy around — but if you equate it with maths literacy, some­thing like 22% — nearly a quarter — of 16–19 year olds left school, last year, func­tion­ally innu­merate in anything but the most basic arithmetic.

You’ll have to do your own extra­pol­a­tion to apply that to the rest of the popu­la­tion, and no doubt for most people, their grasp of maths (and graphs) improves with age, but even still — if that many people simply aren’t at the math­em­at­ical stage that they can read graphs, then infographics poten­tially have only limited usefulness.

Take for example how infographics are used in news­pa­pers. Could these numeracy require­ments be one of the reasons tabloid news­pa­pers haven’t taken them up whole­sale, while broad­sheets are posit­ively dizzy with excite­ment about them?

Now there are several infographic models that are extremely popular right now — and one of them is this idea of a set of squares, or circles, or whatever, with their size repres­enting a different value, right? Us humans are masters (and mistresses) of pattern recog­ni­tion. We can group objects by shape, colour, angle, prox­imity… but can we really compare size and areas effectively?

Take circles, for example. They’re easy to group into pretty patterns, but there’s a funda­mental problem with inter­preting circular infographics (among others). Now, designers have been told that they should use the area of the circle — which is gener­ally convenient for them, as you end up with smaller circles which are easier to fit on the page, however, no-one gets to tell the viewer whether they should be looking at the diameter of the circle or the area.

Why is that important? Because as a rule, the human brain is quite bad at working out how to compare circles — if we’re comparing areas, gener­ally we see them as repres­enting a smaller value than they do, and if we’re comparing diameter, we gener­ally think they represent larger values than they actu­ally do. But hey, there’s no guar­antee which one your viewer is judging, anyway!

How about squares and rect­angles? Take a look at the Billion Euro-o-Gram:

Comparing squares is prob­ably fine, because whatever meas­ure­ment you use, what you see will be propor­tional. But what happens when you use rect­angles? Could one edge being longer than the other affect your percep­tion of it, make it seem bigger than a square with the same area? Here’s the big purple rect­angle as it’s pictured, and as a square. I’m not sure I’d know they repres­ented the same figure, if they were presented side by side, but that’s what this partic­ular infographic asks us to do.

And if two similar-sized squares are far away from each other, or surrounded by objects of different sizes, wouldn’t the brain find it harder to tell which is bigger? In the bottom-middle there’s a load of figures around the €200 billion mark, but they’re all portrayed in different ways, making them diffi­cult to compare.

€38 billion (in purple, right-middle) looks much smaller than €40 billion (light blue, bottom-middle) because of colour contrast and because it’s surrounded by values that match it’s height but not width, squeezing it.

The trouble for me is, I quite like infographics. I like designing them. I’m even guilty of perpetu­ating a fair few of the complaints I’m level­ling at these examples. But I can’t help but recog­nise that as pretty as they are, they have limited appeal.

And if we want more than the usual suspects to be able to make head or tail of them, we need to make sure the infographics we create are much more accessible.

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Part of what I am (or at least, will be) learning in my Masters in Information Design at the University of Reading is ‘wayfinding’. Yes, signs. Surely, you might ask, that’s some­thing that town plan­ners, archi­tects, etc take care of?

Well, they can if they want, but if you want the job done prop­erly, you might think about getting an inform­a­tion or wayfinding designer in for that!

I saw these at the London School of Economics, and thought they were amazing — the way they work with the walls and street lines and guide your eye and feet in the right direc­tion is very cool.

Nifty signage at the London School of Economics.

If I were to change it, I might add the func­tion of those build­ings to the sign, or replace the building names with the func­tions. It took me a fair bit of googling to find out the Lionel Robbins building was the library.

Inside the library was another matter, though. Got told off for standing on the wrong side of the queue barrier, when all the signs were facing towards me… I grumbled a bit and turned the signs inward as I went, so hope­fully other people won’t have that problem. Sometimes it just takes a small adjust­ment to fix your inform­a­tion flow.

Anyway, that’s just one of the things Information Design is about.

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